NABFINS Limited has released the NABFINS Customer Service Officer Recruitment 2026 notification for Customer Service Officer (CSO) posts. Candidates who have completed PUC/10+2 can apply. Freshers are eligible, while candidates with 1–3 years of relevant experience may be preferred.
The role involves customer sourcing, field visits, verification, customer onboarding, portfolio growth and collection activities. A valid driving licence and motorcycle are mandatory for this field-based position.
Eligible candidates can send their updated resume to careers@nabfins.org on or before 20 September 2026.
NABFINS Customer Service Officer Recruitment 2026 – Overview
| Particulars | Details |
| Organization | NABFINS Limited |
| Post Name | Customer Service Officer (CSO) |
| Vacancies | Not Specified |
| Qualification | PUC / 10+2 Pass |
| Age Limit | Not Specified |
| Experience | Freshers Eligible; 1–3 Years Preferred |
| Language | Local Language + English |
| Driving Requirement | Valid Driving Licence + Motorcycle Mandatory |
| Application Fee | Not Specified |
| Application Mode | Resume via Email |
| Salary | As per NABFINS norms |
| Eligibility | 10+2/PUC + language proficiency + driving requirements |
NABFINS CSO Vacancy 2026
The vacancy is for the following field-based position:
| Post | Vacancies |
| Customer Service Officer (CSO) | Not Specified |
Important Dates
| Event | Date |
| Application Start | Notification/Recruitment Opening |
| Last Date to Apply | 20 September 2026 |
NABFINS Customer Service Officer Eligibility Criteria
Educational Qualification
Candidates must have completed PUC/10+2 or equivalent from a recognized board/institution.
Experience – Important
EXPERIENCE IS PREFERRED, BUT FRESHERS CAN APPLY.
Candidates with 1–3 years of experience in a similar field-based role and experience dealing with the target customer segment may receive preference.
Other Requirements
Candidates should:
- Be able to read, write and speak the local language and English.
- Have a valid driving licence.
- Own/have access to a motorcycle.
- Be willing to perform regular field visits and customer-related activities.
NABFINS Customer Service Officer Job Responsibilities
The CSO may be responsible for:
- Sourcing new customers and clients.
- Identifying potential business locations.
- Primary verification of customer credentials.
- Conducting compulsory group training.
- Supporting CRIF and CMS data entry.
- Assisting in group recognition and pre-disbursement activities.
- Supporting disbursement and demand generation.
- Following up for recovery and collecting installments.
- Depositing collections with the bank.
- Maintaining customer documents and reports.
Job Locations
The Customer Service Officer positions are available in:
Kerala, Bihar, Uttar Pradesh, Odisha, Maharashtra and West Bengal.
NABFINS Customer Service Officer Selection Process
The detailed selection procedure has not been specified in the available recruitment information. NABFINS may shortlist candidates based on their qualification, experience, field suitability and other job requirements before communicating the next stage.
How to Apply for NABFINS Customer Service Officer Recruitment 2026?
Eligible candidates should prepare their updated resume with educational qualification, experience, contact details and other relevant information.
Send the resume to the official recruitment email address:
careers@nabfins.org
Candidates should mention “Application for Customer Service Officer (CSO)” in the email subject line and submit their application before 20 September 2026.
For additional recruitment information and career instructions, candidates can visit the official NABFINS careers section:
NABFINS Careers – Official Recruitment Page
Important Links
| Particular | Link |
| Official Apply / Careers Page | Apply / NABFINS Careers |
| Details PDF / Recruitment Details | View Recruitment Details |
| Official Website | NABFINS Official Website |
Note: Candidates should verify the latest recruitment instructions on the official NABFINS Careers page before submitting their resume.
About NABFINS
NABFINS Limited is a financial services company associated with the NABARD ecosystem and operates in the financial inclusion and microfinance sector. Customer Service Officers support branch-level customer acquisition, field operations, portfolio development and collection activities.
FAQs – NABFINS CSO Recruitment 2026
Q1. What is the post in NABFINS Recruitment 2026?
The recruitment is for Customer Service Officer (CSO) posts.
Q2. What is the qualification for NABFINS CSO?
Candidates must have completed PUC/10+2.
Q3. Can freshers apply for NABFINS CSO Recruitment?
Yes. Freshers can apply, while 1–3 years of similar experience may be preferred.
Q4. Is a driving licence required?
Yes. A valid driving licence and motorcycle are mandatory for the field-based role.
Q5. What is the last date to apply?
The last date to submit the resume is 20 September 2026.
Q6. How can candidates apply?
Candidates should send their updated resume to careers@nabfins.org.
Q7. Where are the job locations?
The recruitment covers Kerala, Bihar, Uttar Pradesh, Odisha, Maharashtra and West Bengal.